Vancouver Gold Medal Massage & Health Center - FAQ
 
FAQs
1. Where will my massage or reflexology session take place?
2. What do I wear during the massage?
3. What do I do during a massage treatment?
4. How long will a massage treatment last?
5. How will I feel after the massage treatment
6. How can I prepare for foot reflexology, are there any pre-treatment recommendations you would make?
7. Will reflexology treatment hurt?
8. Can I have a reflexology if I am pregnant?

9. Are you able to issue a receipt for reflexology or massage reimbursement by insurance coverage?
10. Does Acupuncture treatment hurt?
11. Is your Acupuncturist Licensed? Do you accept MSP, ICBC, WCB, and Extended Health Care?
12. Are the Acupuncture needles sterile?
13. How often should I see my Acupuncturist?
14. How long does it take the petechiae to fade from the Scraping
15. Who needs the Scraping Treatment
16. How often should Scraping Therapy be performed?
17. Is cupping safe? Does it hurt?
18. Does Cupping Actually Work?
19. What products are used during the facial treatment?
20. What actually happens during a facial treatment?
 

1. Q: Where will my massage or reflexology session take place?
A: Your massage or reflexology session will take place in a warm, comfortable, quiet room. Soft music may be played to help you relax. You will lie on a table or couch especially designed for your comfort.

2. Q: What do I wear during the massage?
A: Most massage and bodywork techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session

3. Q: What do I do during a massage treatment?
A: Make yourself comfortable. If your massage technician wants you to adjust your position, she or he will either move you or will ask you to move what is needed. Otherwise, change your position anytime to make yourself more comfortable. Many people close their eyes and relax completely during a session; others prefer to talk. It's up to you. It is your massage, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.

4. Q: How long will a massage treatment last?
The average full-body massage treatment lasts approximately one hour. A half-hour appointment only allows time for a partial massage session, such as neck and shoulders, back or legs and feet. Many people prefer a 60- to 90-minute session for optimal relaxation.

5. Q: How will I feel after the massage treatment?
A: Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity, which can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of warm water following your massage.

6. Q: How can I prepare for foot reflexology, are there any pre-treatment recommendations you would make?
A: Whether this is your first treatment, or you're a returning client, here are a few guidelines for preparing yourself. Wear comfortable loose clothing, and if you had a busy day and didn't get a chance to wash your aching tired feet, don't stress, we will offer you a Chinese herbal foot bath with a 10-15 minutes shoulder & neck massage at the beginning of the session. You only need to remove shoes and socks. These treatments are given while a client is fully dressed, except for pants, which may need to be rolled up a bit. If not, don't worry about it, we can either offer you a sterilized comfortable pant or just work those areas through clothes. However, techniques are more effective when applied directly on skin. Do not eat a heavy meal immediately before a scheduled appointment time. It is not advisable, for one reason, because reflexology encourages circulation and it may divert blood away from digestive organs where it is needed after consuming a heavy meal. Ideally, eat at least two hours before a treatment or else make it a light meal if sooner.

7. Q: Will reflexology treatment hurt?
A: No, generally reflexology should not be painful. Many clients go into a deep state of relaxation. Some may even fall asleep during the first half hour of a session by entering into a balanced state called homeostasis. This happens when your “parasympathetic nervous system” is stimulated. The parasympathetic nervous system helps calm heart rate, lower blood pressure, regulate blood sugar, increase intestinal and gland activity, as well as relax sphincter muscles. Sphincter muscles are found in blood vessels. They're important for jolting blood from one part of a body to another. When in a relaxed state, a sphincter allows matter to pass through the opening. When contracted, it closes those openings. Stress is what causes muscles to tighten or close. Pain or sensitivity may be indicative of a stressed or blocked area. However, working those reflex areas thoroughly as often as needed is a good way of interrupting those stress patterns.

8. Q: Can I have a reflexology if I am pregnant?
A: Yes, reflexology can do wonders for changes women's body experiences during pregnancy. Benefits range from alleviating back pain to reducing fluid retention, balancing hormones, as well as regulating moods. It is known that regular treatments also shorten the length of labor. However, many practitioners would recommend waiting until after your 1st trimester before having a treatment (after 12 weeks of pregnancy).

9. Q: Are you able to issue a receipt for reflexology or massage reimbursement by insurance coverage?
A: Yes. We have Registered Massage Therapists (RMT) available. And the registered massage therapy services are eligible for claims through all kinds of extended health care benefit plans or ICBC, WCB and MSP. However, the reflexology services are not 100% covered by some of the company’s health care benefit. It is clients’ own responsibility to find out about your detailed insurance coverage.

10. Q: Does Acupuncture treatment hurt?
A: Acupuncture needles are solid, not hollow (as are syringes). Thus, they are largely painless. Many acupuncture needles are as small as several hairs, tightly bound. Most patients feel a pinch, and then the acupuncturist elicits a response signaling the proper effect has been reached.

11. Q: Is your Acupuncturist Licensed? Do you accept MSP, ICBC, WCB, and Extended Health Care?
A: Yes, we are Registered Acupuncturists (R.Ac) in BC. Therefore, we do accept MSP, ICBC, WCB, and Extended Health Plans for acupuncture treatments Please check with your insurance company or your human resources department to determine if you will be reimbursed for the acupuncture treatments. Effective in April 1, 2008 MSP will partially cover acupuncture visits for an annual total of $230 per person of each household. (Please check with MSP to see if you are qualified)

12. Q: Are the Acupuncture needles sterile?
A: Yes, our Acupuncturist will use single-use disposable needles. Furthermore, all of your Acupuncturists have completed a "clean needle technique" course to insure the highest safety standards.

13. Q: How often should I see my Acupuncturist?
A: Our Acupuncturist will customize your treatment schedule to meet your specific needs. It is important to set realistic expectations. Depending on your needs, multiple treatments may be suggested. Remember the following points:
1) Chronic conditions may require more treatments
2) Effects are often subtle, effecting other systems and symptoms. Our Acupuncturist will suggest what to look for, as your needs are being met.
3) Unlike surgery or medication, you may not notice immediate result in the area of your chief complaint. Sometimes a foundation may need repair before the house becomes stable.

14. Q: How long does it take the petechiae to fade from the Scraping?
A: The Red (sha) usually fades within 3 to 10 days. If it takes longer to fade, this often indicates poor blood circulation and the practitioner should provide you with further advice on how to improve your overall circulation. With continuous Scraping therapy, the red spot will start to fade faster which will be a good sign since it’s an indication of better blood circulation.

15. Q: Who needs the Scraping Treatment
A: People who has pain, aches, tenderness, or tension in the muscles. Scraping therapy can prevent the common cold, flu, bronchitis, asthma, as well as any other chronic disorders that involve the congestion of blood and qi.
In the area of pain-relief, scraping therapy is unequalled. Hence, we offer this treatment to all those who suffer pain from each parts of the body (head, neck, shoulders, back, legs, and joints), and RSI (Repetitive Stress Injury), sciatica and other nerve pain, migraine, rheumatism and many other disorders or dysfunctions.

16. Q: How often should Scraping Therapy be performed?
A: Be performed once or twice a week; continue 3- 4 weeks for a treatment that will have better results.
For health care be recommended once a month.

17. Q: Is cupping safe? Does it hurt?
A: While cupping is considered relatively safe (especially air cupping, which does not include the risk of fire and heat), it can cause some swelling and bruising on the skin. As the skin under a cup is drawn up, the blood vessels at the surface of the skin expand. This may result in small, circular bruises on the areas where the cups were applied. These bruises are usually painless, however, and disappear within a few days of treatment.
People, who have never had it done, say that it appears to be torture. However, experienced patients normally report that the sensation during treatment simply feels as if something or someone is tugging at their skin. There are apparently no reports of pain.

18. Q: Does Cupping Actually Work?
A: Cupping proponents believe it improves circulation, opens the chest and lungs, and can even benefit menstrual and digestive problems. A typical therapy session lasts about 15-20 minutes and can be repeated, if necessary, after the skin marks disappear.

19. Q: What products are used during the facial treatment?
A: We use a professional range from a number of leading health and beauty companies, tailored to meet the needs of your exact skin. If you have particular desires, concerns or allergies, be sure to let us know.

20. Q: What actually happens during a facial treatment?
A: Facials generally consist of scrub and a face massage followed by a facemask. You’ll be asked to remove the clothing from the top part of your body and you will be provided with a towel and blanket to cover up. If you have long hair, we would also tie this back to keep it out of the way. A facial treatment is one of the most relaxing and rewarding beauty treatments you can have.

 
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